> For the complete documentation index, see [llms.txt](https://docs.rolly.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rolly.io/help-center.md).

# Help Center

Here you'll find answers to the most common questions.

<figure><img src="https://3451128504-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHENicywcSMrapj9qj90E%2Fuploads%2FEdc0czEemQ73b9vr97Ml%2F8.png?alt=media&#x26;token=5017bc9f-2f64-46b3-be1f-02a883906827" alt=""><figcaption></figcaption></figure>

## **How to...?**

#### Registration & Login

<details>

<summary><strong>How to register with a crypto wallet?</strong></summary>

1. Click Connect Wallet on the login page.
2. Choose your wallet: MetaMask, Phantom, TronLink, WalletConnect, Solflare, Backpack, or Jupiter.
3. Confirm the connection in your wallet's popup.
4. Accept the Terms in the popup that appears.
5. Your account is created and you are logged in.

{% hint style="info" %}
If you close the Terms popup, your account will not be created. The next attempt starts the flow from scratch.
{% endhint %}

</details>

<details>

<summary><strong>How to register with an email?</strong></summary>

1. Select Email on the login page.
2. Enter your email address.
3. You will receive a one-time code (OTP). Enter it in the field.
4. Accept the Terms in the popup.
5. Your account is created.

{% hint style="info" %}
An email account and a wallet account are separate and cannot be linked.
{% endhint %}

</details>

<details>

<summary><strong>How to register via Google, X, or Discord?</strong></summary>

1. Select Google, X, or Discord on the login page.
2. An OAuth window opens. Authorize there.
3. Return to the platform and accept the Terms.
4. Your account is created.

{% hint style="info" %}
Each provider (Google, X, Discord) creates a separate account, they are not merged.
{% endhint %}

</details>

<details>

<summary><strong>How to log in to an existing account?</strong></summary>

1. Click Login / Connect.
2. Select the same method you used when registering.
3. Confirm the login in the corresponding window.
4. You are logged in, and your balance and stats are preserved.

</details>

#### Balance, Deposit & Withdrawal

<details>

<summary><strong>How to deposit with crypto?</strong></summary>

1. Click DEPOSIT and go to the Deposit tab.
2. Choose the currency and network.
3. Copy the deposit address or scan the QR code.
4. Send funds from your wallet to that address.
5. Once the network confirms it, funds are converted to USDT and credited to your balance.

{% hint style="info" %}
Rolly covers deposit fees. You only pay the network fee from your wallet.
{% endhint %}

</details>

<details>

<summary><strong>How to deposit from an exchange account?</strong></summary>

1. Click DEPOSIT, go to the Deposit tab and choose the currency and network.
2. Copy your deposit address.
3. On your exchange, withdraw to this address using the same network.
4. Once the network confirms it, funds are converted to USDT and credited to your balance.

</details>

<details>

<summary><strong>How long does a deposit take?</strong></summary>

Your deposit is credited once it reaches the required number of network confirmations, shown in the wallet under your deposit address. After that, it takes about 1–2 minutes to land on your balance. We notify you when we detect the transaction and again when it's credited.

</details>

<details>

<summary><strong>Where can I see the status of my deposit or withdrawal?</strong></summary>

Open Transactions from the account menu. Each deposit and withdrawal shows its status (In progress, Completed or Failed) and links to verify it onchain. Tap any transaction to see the details.

</details>

<details>

<summary><strong>What if I sent funds on the wrong network?</strong></summary>

Always send only the selected currency on the selected network. Funds sent on the wrong network or in the wrong currency may be lost. If this happens, contact 24/7 Support with your transaction hash.

</details>

<details>

<summary><strong>How to withdraw funds?</strong></summary>

1. Click DEPOSIT and go to the Withdraw tab.
2. Choose the currency and network.
3. Enter your wallet address.
4. Enter the amount in $.
5. Check the fee and how much you'll receive, then confirm.
6. USDT is converted to the chosen currency and sent to your address.

{% hint style="info" %}
Withdrawal fee is paid by the user. The minimum amount is shown under the Amount field.
{% endhint %}

</details>

<details>

<summary><strong>What if my withdrawal failed?</strong></summary>

Open the withdrawal in Transactions and tap Contact support. Our team will help you sort it out.

</details>

<details>

<summary><strong>How to check my balance?</strong></summary>

1. Your balance is shown at the top of the interface after logging in.
2. All funds are stored in USDT and displayed as a dollar ($) amount.
3. For detailed history, visit the Transaction History section.

</details>

#### Games

<details>

<summary><strong>How to find games that earn bonuses and points?</strong></summary>

1. Bonuses (Instant Rakeback, Daily Rakeback, Weekly) and referral rewards are earned only in Originals and Slots.
2. Originals are in-house games: Crash, Coin Flip, Dice, Plinko, Keno, Limbo, Blackjack.
3. Slots are provider slot machines.
4. Sports bets earn Rolly Points and count toward your rank, but not toward Instant Rakeback, Daily Rakeback or Weekly.
5. Provider Live Casino, Table Games, Game Shows and Instant Games are outside the bonus zone, no bonuses or points there.

</details>

<details>

<summary><strong>How to understand the eRTP displayed under a game?</strong></summary>

1. eRTP is your effective RTP: the game's RTP with all your bonuses included.
2. Shown only under Originals and Slots.
3. Click the info icon next to eRTP to see both numbers, for example: Base RTP: 99%. Effective RTP including all bonuses: 99.17%.
4. Your eRTP grows with your rank.

{% hint style="info" %}
eRTP does not mean a fixed number of percentage points added to RTP. It means a share of the game's House Edge is returned via bonuses, and that share depends on your rank.
{% endhint %}

</details>

<details>

<summary><strong>What are the bet limits on ZK Verified Originals?</strong></summary>

1. Min bet: $0.01.
2. Max bet: $10,000.
3. Max payout: $100,000.

{% hint style="info" %}
Max payout is a ceiling per bet, not a promise of a win.
{% endhint %}

</details>

#### Bonuses

<details>

<summary><strong>How to claim Instant Rakeback?</strong></summary>

1. Play Originals or Slots. Instant Rakeback accumulates automatically after each bet.
2. Open My Bonuses from the Bonuses icon at the top of any page.
3. Once you have at least $0.10, click Claim.
4. Funds are credited to your main balance in USD.

{% hint style="info" %}
Instant Rakeback never expires. It accumulates indefinitely until you claim it.
{% endhint %}

</details>

<details>

<summary><strong>How to claim Daily Rakeback?</strong></summary>

1. Play Originals or Slots during the day (00:00–23:59 UTC).
2. The bonus is credited every day at 00:00 UTC for the previous day.
3. Open My Bonuses → Daily Rakeback and click Claim. Funds are credited to your main balance.

{% hint style="info" %}
Claim it before the next Daily Rakeback is credited. If unclaimed, it burns and does not roll over. Minimum to claim is $0.01.
{% endhint %}

</details>

<details>

<summary><strong>How to claim Weekly Bonus?</strong></summary>

1. Play Originals or Slots during the week (Monday 00:00 – Sunday 23:59 UTC).
2. The bonus is ready every Monday at 10:00 UTC. The final amount can be higher than the base, depending on your PnL for the week.
3. After 10:00 UTC on Monday, open My Bonuses → Weekly Bonus and click Claim. Funds are credited to your main balance.

{% hint style="info" %}
Claim window: until the next Weekly Bonus is credited. If unclaimed, the bonus burns and does not roll over.
{% endhint %}

</details>

<details>

<summary><strong>How to calculate my Instant Rakeback amount?</strong></summary>

1. Formula: Instant Rakeback = Wager × House Edge × your rank's Instant Rakeback %
2. Your percentage depends on your rank: from 13.5% at Newbie up to 19% at GOAT.
3. Example: Alpha rank (15.5%), $100 bet at 3% HE → $100 × 0.03 × 0.155 = $0.465 Instant Rakeback.
4. Accrued in real time after every bet.

</details>

<details>

<summary><strong>How to calculate my Daily Rakeback amount?</strong></summary>

1. Formula: Daily Rakeback = Yesterday's Wager × House Edge × your rank's Daily Rakeback %
2. Your percentage depends on your rank: from 2.5% at Newbie up to 5.0% at GOAT.
3. Example: Alpha rank (3.0%), $200 wagered yesterday at 3% HE → $200 × 0.03 × 0.03 = $0.18.
4. Credited once per day, at 00:00 UTC.

</details>

<details>

<summary><strong>What happened to the Monthly Bonus?</strong></summary>

* Monthly Bonus is retired and no longer credited. Daily Rakeback replaces it, so there's no more waiting until month-end.
* Your Monthly Bonus for October 2026 is available to everyone who played that month.
* You can claim it any time in My Bonuses. It never expires.

</details>

<details>

<summary><strong>How to claim my Beta Reward?</strong></summary>

1. Open the "We're out of Beta" popup. It shows up automatically on your first login after the release, and you can reopen it from the sidebar.
2. Tap Claim or See my reward to see your amount.
3. Tap My Bonuses, find Beta Reward and click Claim.
4. The amount goes straight to your main balance, with no wagering and no vesting.

{% hint style="info" %}
Beta Reward never expires. Closing the popup doesn't affect it. The claim only happens in My Bonuses.
{% endhint %}

</details>

<details>

<summary><strong>How to understand my bonus status?</strong></summary>

* Available: the bonus is active and ready to claim.
* Claimed: fully claimed and credited to your balance.
* Expired: the claim window ran out before you claimed. Funds are forfeited.
* Cancelled: the bonus was cancelled by an admin. Already claimed amounts remain on your balance.

</details>

<details>

<summary><strong>How to check when my Daily Rakeback and Weekly Bonus will be issued?</strong></summary>

* Daily Rakeback is issued every day at 00:00 UTC, for the previous day.
* Weekly Bonus is issued every Monday at 10:00 UTC, for the previous week.
* Each one stays claimable until the next one is credited. If not claimed by then, it burns and does not roll over.

</details>

#### Affiliate Program

<details>

<summary><strong>How to find my referral link?</strong></summary>

1. Go to the [Affiliate](https://rolly.io/affiliate) section in the menu.
2. Your personal referral link and code are shown automatically, right after registration.
3. Copy the link and share it.

</details>

<details>

<summary><strong>How to earn referral commission?</strong></summary>

1. Invite a player via your referral link. They must register through it.
2. When your referral bets in Originals or Slots, you earn 10% commission.
3. Commission is accrued in real time after each of the referral's bets.

{% hint style="info" %}
One level only, so commissions come from direct referrals only.
{% endhint %}

</details>

<details>

<summary><strong>How to claim affiliate rewards?</strong></summary>

1. Go to the [Affiliate](https://rolly.io/affiliate) section.
2. Check your current commission balance.
3. Once you have at least $2, click Claim.
4. Funds are credited to your balance and available for play or withdrawal.

</details>

<details>

<summary><strong>How to track my statistics?</strong></summary>

1. Go to the Affiliate section.
2. View your stats: total profit, available balance, number of referrals and earned points.

</details>

<details>

<summary><strong>How to create a referral campaign?</strong></summary>

* Go to the [Affiliate](https://rolly.io/affiliate) section.
* Use your default referral link or generate a custom tracking link for a specific campaign.
* Share the link across your channels. Each registration through it is attributed to you.
* Track referrals and profit for each campaign in the Campaigns tab.

</details>

<details>

<summary><strong>How to apply for a higher commission?</strong></summary>

* Make the request via Intercom.
* Provide your affiliate statistics: number of referrals, their total wagering volume, and activity period.
* The team reviews your case and gets back to you with a decision.
* If approved, the increased commission rate is applied to your account going forward.

</details>

#### Points Mining

<details>

<summary><strong>How to earn points by playing?</strong></summary>

* Place bets in Originals, Slots or Sports, points are accrued automatically.
* Wager × Category Rate
* Originals 0.1485 points per $1, Slots 0.225, Sports 0.5625.
* Example: $100 in Slots → 100 × 0.225 = 22.5 points.
* Sports points are credited once your bet is settled. Only bets at odds of 1.15 or higher earn points.

</details>

<details>

<summary><strong>How to earn points from referrals?</strong></summary>

* Invite players via your referral link.
* When a referral bets on Slots or Originals, you automatically receive 20% of their mined points.
* Referral points are only earned from Slots and Originals wagering, not from Sports bets.
* Points are added to your total balance and count toward the all-time leaderboard, but not toward your rank or the races.

</details>

<details>

<summary><strong>How to check my total points breakdown?</strong></summary>

* Go to the Points section.
* Your total balance is broken down into: Wager Points, Referral Points and task Points.
* Each source is tracked separately so you can see where your points come from.

</details>

<details>

<summary><strong>How to follow the current season?</strong></summary>

1. Go to the Mining page and open the Season #1 Race tab.
2. You'll see the season number, its prize fund and season progress: points mined versus the season pool.
3. The leaderboard shows each place, player, season points and prize. Your own result is pinned below the table.
4. Hit History to see the final standings of completed seasons.

</details>

#### Platform chat

<details>

<summary><strong>How to get access to write in chat?</strong></summary>

1. Register on the platform.
2. Accumulate the minimum required number of mined points.
3. Once the threshold is reached, the chat input field becomes active.

{% hint style="info" %}
Anyone can read the chat. The points requirement only applies to writing.
{% endhint %}

</details>

<details>

<summary><strong>How to send a message in chat?</strong></summary>

1. Open the Chat section.
2. Type your message in the input field (max 160 characters for regular users).
3. Press Enter or click the send button.

{% hint style="info" %}
Links are not allowed for regular users. Only chat admins can send links.
{% endhint %}

</details>

<details>

<summary><strong>How to reply to a message?</strong></summary>

1. Hover over the message you want to reply to.
2. Click Reply.
3. A preview of the original message appears in the input field.
4. Type your reply and send it.

</details>

<details>

<summary><strong>How to mention / tag a user in chat?</strong></summary>

1. In the input field, type @ followed by the start of the username.
2. Select the correct user from the suggestion list.
3. Send the message. The tagged user receives a notification.

{% hint style="info" %}
You can mention multiple users in a single message.
{% endhint %}

</details>

<details>

<summary><strong>How to share a bet to chat?</strong></summary>

1. Go to Bet History or My Bets.
2. Find the completed bet you want to share.
3. Click Share to Chat.
4. A bet card with the details is posted to the chat feed.

{% hint style="info" %}
You can only share your own completed bets.
{% endhint %}

</details>

<details>

<summary><strong>How to start a Coindrop?</strong></summary>

1. Click the "+" icon at the bottom of the chat and select Coindrop.
2. Select a currency and enter the amount (minimum $3).
3. Set the number of recipients (3 to 100).
4. Optionally add a message.
5. Click Start Coindrop. The banner appears in chat and the amount is deducted from your balance.

</details>

<details>

<summary><strong>How to claim a Coindrop?</strong></summary>

1. A Coindrop banner appears in the chat feed.
2. Click Get Coindrop as quickly as possible.
3. If you claim before the recipient limit is reached, the reward is credited to your balance.
4. Click Results to see the list of winners.

</details>

<details>

<summary><strong>How to start a Rain?</strong></summary>

1. Click the "+" icon at the bottom of the chat and select Rain.
2. Set the amount (min $3), number of people (5–25), activity window (1/3/6 hours), and currency.
3. Click Start Rain.
4. The system automatically selects eligible active users and distributes rewards.

{% hint style="info" %}
If there are fewer eligible users than required, Rain will not launch. Can only be started once every 30 seconds.
{% endhint %}

</details>

<details>

<summary><strong>How to mute a user in chat? (Admin)</strong></summary>

1. Find the user's message in the chat.
2. Open the action menu on the message → select Mute.
3. Set the duration: 15 min / 1 hour / 6 hours / 1 day / 3 days / Permanent.
4. Select a Reason from the preset list (required).
5. Optionally add a Comment for the moderation log (not visible to the user).
6. Click Apply.

{% hint style="info" %}
Permanent mutes can only be lifted through the admin panel.
{% endhint %}

</details>

#### VIP Transfer Program

<details>

<summary><strong>How to join the VIP Transfer Program?</strong></summary>

1. Deposit at least $100 on Rolly.
2. Open the VIP Transfer form.
3. Confirm your previous wager from other casino platforms. You can combine up to 3 platforms to reach at least $500,000.
4. Submit the form. The team reviews your application.
5. Once approved, your VIP status and Welcome Bonus are activated. The Welcome Bonus is not available to players who claimed a Million Drop Bonus.
6. During your trial, reach Boss rank to lock in your VIP status.

{% hint style="info" %}
The team may also reach out directly to players who show strong activity early on.
{% endhint %}

</details>

#### Races

<details>

<summary><strong>How to participate in 3-Day Races?</strong></summary>

1. No separate sign-up needed, participation is automatic for all players.
2. A new race starts every 3 days.
3. Which race you join depends on your rank: the Rank 1 Race for Newbie, the Rank 2–12 Race for Hustler and above.
4. Play Originals, Slots or Sports during the current 3-day cycle. Points from your own bets determine your position.
5. A countdown timer to the end of the race is shown in the interface.

{% hint style="info" %}
Rank up to Hustler mid-race and you move from the Rank 1 Race to the Rank 2–12 Race with your points.
{% endhint %}

</details>

<details>

<summary><strong>How to participate in the Season #1 Race?</strong></summary>

1. No sign-up needed. Every player is in, from Newbie up, in one shared leaderboard.
2. Only wager points you mine during the current season count. Referral Points, task points and points from earlier seasons or Beta don't.
3. The season ends once its points pool is mined. There's no fixed end date.
4. Final standings are locked, prizes are credited, and the next season starts automatically.

</details>

<details>

<summary><strong>How to check my race position?</strong></summary>

1. Go to the Mining page and open the Season #1 Race or 3-Day Race tab.
2. View the live leaderboard, your position and race points are shown in real time.
3. The table displays top players and their corresponding prizes.

</details>

<details>

<summary><strong>How to receive a race prize?</strong></summary>

1. When a race or season ends, the system automatically locks the final standings.
2. 3-Day Race prizes are credited to Race Bonus, Season #1 Race prizes to Season reward, both in My Bonuses.
3. You receive an in-app notification with your prize amount.
4. Open My Bonuses and click Claim. Race Bonus and Season reward never expire.
5. Season rewards from several seasons add up in one card, and a single Claim takes the full amount.

</details>

#### Ranks

<details>

<summary><strong>How to check my rank?</strong></summary>

1. Open the Ranks popup from the main menu.
2. Your current rank, Rolly Points balance, and progress to the next rank are shown at the top.
3. Each rank card shows its Instant Rakeback, Daily Rakeback and Weekly percentages.

</details>

<details>

<summary><strong>How to rank up?</strong></summary>

1. Place bets in Slots, ZK Verified Originals or Sports. Every bet earns Rolly Points.
2. Each rank covers its own Rolly Points range.
3. Reach the next threshold and your rank goes up automatically, with a notification.
4. Your new percentages apply from your next bet.

{% hint style="info" %}
Your rank never goes down. Once you reach a rank, it's yours permanently.
{% endhint %}

</details>

<details>

<summary><strong>How to become a VIP?</strong></summary>

1. Reach Boss rank, the 6th rank, by earning Rolly Points.
2. VIP status is applied automatically, no application needed.
3. You get boosted bonus rates, a Personal VIP Manager and Boosted Special Bonuses.

</details>

***

<figure><img src="https://3451128504-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FHENicywcSMrapj9qj90E%2Fuploads%2FwKBYtNVrHeQ7RVC0i9aM%2F7.png?alt=media&#x26;token=558ea6be-a3a0-45ac-a68a-51f7f6b0591a" alt=""><figcaption></figcaption></figure>

## **FAQs**

#### Mining & Seasons FAQ

<details>

<summary><strong>Is Rolly still in Beta?</strong></summary>

No. Rolly is out of Beta and fully up and running. Season #1 opens the Main phase.

</details>

<details>

<summary><strong>What are Rolly Points?</strong></summary>

Rolly Points measure your activity on Rolly. Mine them by wagering on casino and sports. Your points set your rank and your place in the Season #1 Race, 3-Day Races and the all-time leaderboard.

</details>

<details>

<summary><strong>How do I earn Rolly Points?</strong></summary>

Place bets in Slots, ZK Verified Originals or Sports. Points are credited automatically with every bet, and the amount depends on the game you play.

{% hint style="info" %}
Sports points are credited once the bet is settled, not when it's placed, and only for odds of 1.15 or higher.
{% endhint %}

</details>

<details>

<summary><strong>Which games count for mining Rolly Points?</strong></summary>

Only Slots, ZK Verified Originals and Sports earn Rolly Points right now.

Here's how many Rolly Points you mine per $1 wagered:

* ZK Verified Originals: 0.1485 points
* Slots: 0.225 points
* Sports: 0.5625 points

There's no Season Boost in the Main phase. The rate is the same for the whole season.

</details>

<details>

<summary><strong>What happened to my Beta Points?</strong></summary>

They're still on your balance, and your rank stays as it is. Your Beta Points fully carry over into your all-time contribution, rewarded after Season #10. They don't count toward the Season #1 Race, so everyone starts Season #1 on equal terms.

</details>

<details>

<summary><strong>How many seasons are there?</strong></summary>

10 seasons, each with its own USD prize fund. Season #1 opens the Main phase with a $70,000 prize fund. See [Seasons](https://docs.rolly.io/seasons#season-1).

</details>

<details>

<summary><strong>When does a season end?</strong></summary>

A season has no fixed end date. It ends once its points pool is fully mined, and the next season starts automatically.

</details>

<details>

<summary><strong>What counts toward the Season #1 Race?</strong></summary>

Only the wager points you mine during the current season. Referral Points, points from tasks, and points from earlier seasons or Beta don't count.

</details>

<details>

<summary><strong>What's the difference between the Season #1 Race and 3-Day Races?</strong></summary>

The Season #1 Race runs for the whole season with one leaderboard for every player and a USD prize fund. A 3-Day Race restarts every 3 days, and which race you join, Rank 1 or Rank 2–12, depends on your rank. They run in parallel and don't affect each other.

</details>

<details>

<summary><strong>Do my season prizes expire?</strong></summary>

No. Season rewards never expire and add up across seasons. Claim the full amount any time in My Bonuses.

</details>

<details>

<summary><strong>What is the all-time contribution?</strong></summary>

Everything you do on Rolly across Beta and all 10 seasons adds to your all-time contribution. It's rewarded after Season #10, when the Main phase ends.

</details>

<details>

<summary><strong>Do Rolly Points affect my rank?</strong></summary>

Yes. Your Rolly Points balance sets your rank. There are 12 ranks, and each one raises your Instant Rakeback, Daily Rakeback and Weekly percentages. Your rank never goes down.

</details>

<details>

<summary><strong>Do I earn points from my referrals?</strong></summary>

Yes. You automatically earn a fixed 20% of all Rolly Points your referrals mine at Slots and ZK Verified Originals. These points count toward the all-time leaderboard, but not toward your rank or the races.

Sports bets don't count toward referral points.

</details>

#### Bonuses FAQ

<details>

<summary><strong>What changed in bonuses?</strong></summary>

* Monthly Bonus is retired. Daily Rakeback replaces it and is available from Newbie rank.
* Weekly Bonus now has a guaranteed base plus a final amount set by your PnL for the week.
* Instant Rakeback stays the same, credited instantly on every bet.

</details>

<details>

<summary><strong>Does Daily Rakeback or Weekly Bonus reduce my Instant Rakeback?</strong></summary>

No. Instant Rakeback is credited instantly from every bet, and Daily Rakeback and Weekly Bonus don't take anything away from it.

</details>

<details>

<summary><strong>How does my PnL affect the Weekly Bonus?</strong></summary>

It sets the final amount of your Weekly Bonus. If you are down overall when the week closes, a share of that loss comes back to you on top of the base. Your result carries over between weeks, so earlier wins offset later losses. The count resets once this part is credited, or if two weeks pass after your last week in profit without it. If you are up, you still get the base.

</details>

<details>

<summary><strong>Do bonuses have wagering requirements?</strong></summary>

No. Instant Rakeback, Daily Rakeback and Weekly Bonus are paid in cash, with no wagering requirements. There's no payout cap, apart from a cap on the PnL-based part of Weekly Bonus.

</details>

#### Beta Reward FAQ

<details>

<summary><strong>Who gets the Beta Reward?</strong></summary>

Players who registered during Beta and made their first deposit.

</details>

<details>

<summary><strong>How much is my Beta Reward?</strong></summary>

It's a personal amount in USD, based on your Beta activity. You'll see it in the "We're out of Beta" popup and in My Bonuses.

</details>

<details>

<summary><strong>Does the Beta Reward expire?</strong></summary>

No. It never expires, and closing the popup doesn't affect it. Claim it any time in My Bonuses.

</details>

<details>

<summary><strong>Is there wagering on the Beta Reward?</strong></summary>

No. Once you claim it, the amount goes straight to your main balance, with no wagering and no vesting.

</details>

<details>

<summary><strong>I claimed my Beta Reward. Where do I see it?</strong></summary>

In Transactions → Bonuses, with the type Beta Reward and status Claimed. If you open the popup again, it shows your reward as Claimed.

</details>

#### Affiliate Program FAQ

<details>

<summary><strong>What is the Rolly Affiliate Program?</strong></summary>

Bring friends to rolly.io and earn 10% commission for their activity on the platform.

Real rewards and 20% from Rolly Points mined by your referrals.

</details>

<details>

<summary><strong>How do I invite friends?</strong></summary>

Grab your referral link or code from the top of the [Affiliate page](https://rolly.io/affiliate) and share it. Anyone who signs up through it is your referral.

</details>

<details>

<summary><strong>How much do I earn per referral?</strong></summary>

Every referral unlocks two income streams:

* Revenue Share: 10% commission on every bet they make on ZK Verified Originals & Slots
* Rolly Points: 20% of all Rolly Points your referrals mine on Slots and ZK Verified Originals

The more active your referrals, the more you earn across all streams.

</details>

<details>

<summary><strong>How does the Revenue Share work?</strong></summary>

You earn a flat 10% commission on every bet your referral makes on Slots and Originals.

It's based on half of the game's theoretical house edge on their wager:

`Your reward = (Wager × House Edge / 2) × Your %`

</details>

<details>

<summary><strong>What counts as a valid referral?</strong></summary>

Anyone who registers using your referral link.

Each referral is tied to the campaign they joined through, and their activity is tracked separately in your dashboard.

</details>

<details>

<summary><strong>Do Referral Points count toward the leaderboard?</strong></summary>

Yes. Referral Points are added to your total Rolly Points balance and count toward the all-time leaderboard.

They don't count toward your rank, the Season #1 Race or 3-Day Races, which are based on points from your own bets.

</details>

<details>

<summary><strong>How do I track my referrals?</strong></summary>

Open the [Referral Dashboard](https://rolly.io/affiliate) to see all your stats: total profit, number of referrals, earnings by campaign, and each referral's activity.

</details>

<details>

<summary><strong>When and how can I claim my earnings?</strong></summary>

Your balance updates after every bet your referrals make.

Once your Available balance reaches $2, hit the “**Claim**” button to send it to your main balance.

</details>

<details>

<summary><strong>What are Referral Campaigns?</strong></summary>

A campaign is a unique referral link with its own tracking. Create separate campaigns for different channels and see exactly how many referrals each one brings in. They will help you figure out what works best.

</details>

#### VIP Transfer Program FAQ

<details>

<summary><strong>Who is the VIP Transfer Program for?</strong></summary>

High-value players who already have VIP standing or significant wager on other casino platforms and want to carry it over to Rolly.

</details>

<details>

<summary><strong>How do I qualify?</strong></summary>

You need at least $100 deposited, a confirmed wager of $500,000 or more on other platforms, and to pass the team's review. After approval, you need to reach Boss rank within the trial to lock in your VIP status.

</details>

<details>

<summary><strong>Can I combine wager from more than one platform?</strong></summary>

Yes. You can combine your wager from up to 3 platforms to reach the $500,000 minimum.

</details>

<details>

<summary><strong>What is the Welcome Bonus?</strong></summary>

A free bonus up to $500, based on your confirmed wager elsewhere. Half is paid instantly, and the other half over 14 days as daily drops (they don't accumulate). Not available to players who claimed a Million Drop Bonus.

</details>

<details>

<summary><strong>Do I get VIP benefits right away?</strong></summary>

Yes. The moment you're approved, you're treated as a VIP, with boosted bonus rates and a personal VIP Manager. Your rank still starts at Newbie, and your percentages are higher than what regular players get at the same rank.

</details>

<details>

<summary><strong>What is the trial period?</strong></summary>

A 1-month period after your application is approved. Reach Boss rank during that period to lock in your VIP status.

</details>

<details>

<summary><strong>What if I hit the target early?</strong></summary>

If you reach Boss rank before the month ends, your VIP status is confirmed right away, and you can keep going for the higher Target Bonuses within the same month.

</details>

<details>

<summary><strong>What happens if I don't reach Boss rank?</strong></summary>

Your VIP benefits and VIP Manager access end, and your bonuses revert to the standard rates for your rank. The rank you reached stays with you.

</details>

<details>

<summary><strong>What are Target Bonuses?</strong></summary>

Extra rewards for wagering during your trial. These targets are separate from your VIP status: your status depends on reaching Boss rank, while Target Bonuses depend on how much you wager on Slots and Originals. You get a single bonus for your highest milestone at the end, from $2,000 up to $120,000. Not available to players who claimed a Million Drop Bonus.

</details>

<details>

<summary><strong>Is there a personal manager?</strong></summary>

Yes. Every VIP Transfer player gets a dedicated VIP Manager who guides you, helps with bonuses, and can offer extra personal perks.

</details>